FAQ

Frequently asked questions ordered by popularity. Remember that if the visitor has not committed to the call to action, they may still have questions (doubts) that can be answered.

How much do you charge?

At Orlandi's Cleaning, we know each home is unique and special in it's own way. We provide a FREE in home estimate, we cover service description, identify what service you need and ask questions about the home. After the in home estimate, you will receive a customized pricing depending on the needs of your home. All prices subjectto change.

What will my cleaning services
look like on my scheduled day?

On your cleaning day, our crew will arrive based on the estimated time given during scheduling. regular cleaning consists of minimum two team members. They will enter the home using the given "How to Access the Home" instructions per the client's permission.

What if I need to cancel my cleaning?

If you need to cancel service a two-business day notice is requires before your scheduled service date. All cancellations without a two-business day notice or if we arrive and cannot get inside to clean, you will be charged $35 - This payment is due in full at your next service date. All cancellations must be made with the office only. Ifyou need to skip cleaning or delay cleaning, the price of your next cleaning will be at a higher cost due to length of time between cleanings.

What cleaning products are used for the cleaning services?

Orlandi’s Cleaning has a list of products that we use during the service. If you have specific requests for cleaning products, we ask that the customer provides those products to our cleaners. If you have specific cleaning instructions for any service we provide, please contact us.

Questions before, during or after your service?

Orlandi's Cleaning is your main point of contact, we provide an immediate response during our office hours via text at 614-980-0840. Shoot us a text and we will response and process your request accordingly throughout the morning based on priority (cancellations, rescheduling, etc.) For call/voicemail, call 614- 408-3833( text line will provide a quicker response).

For special requests, text our office in advance to assure that your cleaning team who is resposible for cleaning several homes each working day, will be able to accommodate your special request without impacting other clients needs.

Get in Touch

Are you ready to set up service? Great! Just a few more details and one of our customer service specialists will be in touch with you shortly to schedule your free estimate.

  • Location

    2688 Billingsley Road Columbus, OH 43235 - USA

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  • Email

    orlandiscleaning@gmail.com

  • Phone

    (614) 408-3833